Help for Families
Account management, registrations, and payments.
Signing Up for ActivityHero FAQ
Navigating ActivityHero
Account Management
Activity Registration
- What is the ActivityHero Service Fee?
- How Do I Add or Update Registration Information?
- How Do I Register for a Session With Multiple Time Slots?
- How Do I Cancel or Change a Registration?
- ¿Cómo me registro en una actividad escolar?
- How do I change registration information?
- How do I register for an activity?
- When will I know if my child is off the waitlist for a camp/class?
Attending Activities
Writing a Review
Payments & Invoices
- Why Doesn’t My Promo or Voucher Code Work?
- How Do I Pay an Invoice Using a Credit Card?
- How secure are purchases in ActivityHero?
- What is the cancellation policy?
- Where Can I Find a Business Tax ID or Get a Receipt?
- What if I find the same activity at a lower price somewhere else?
- How do I add a promo or voucher code?
- How can I speak to someone at ActivityHero?