To access key reports—such as Registration Reports, Waitlists, and Payment Reports—hover over Registrations & Payments in the navigation menu. Each report serves a unique purpose and helps you quickly find the information you need.
Filters and sorting
ActivityHero’s reports include flexible filters and sorting options to help you narrow down data and focus on what matters most.
Filters
Located near the top of most reports, filters let you refine the data displayed. Common filters include:
- Activity & Session – Focus on specific activities or sessions.
- Location – View data for a particular location.
- Age – Filter participants by age group.
- Grade – Narrow results to participants in a specific grade.
- Date – View data for a specific date or date range. Use the dropdown menu or calendar tool to select your dates.
- Search – Search by first name, last name, or email address to find specific participants.
After setting your filters, click Apply Filters to update the report. Note: Filters are sticky—they remain active across reports that use similar filters. To clear them, click the Remove Filter button.
Sorting
Most reports allow you to sort data in ascending or descending order. If the report includes a sort dropdown menu, you can use it to select a sorting method. You can also click on column headers that have arrow icons to toggle the sorting order. Click once to sort in ascending order, and click again to switch to descending.
Downloads
At the top of most reports you can find buttons to download your information. The buttons below help you take the data you need from ActivityHero to share or use in other business situations.
Printer Friendly - This will download the information formatted for printing. The data will be displayed in a page formate that is convenient for taking the data offline.
Download CSV - This will download the data in a digital format. The CSV file is a general file format that can be uploaded to other applications that you can use to create graphs or use formulas to get more insight to the data.
See all downloads - When downloads contain a lot of data it may take time to prepare them. The downloads page is where the downloads are listed when being prepared. You will see the Pending status when they are being prepared and when they are ready to be downloaded the download link will appear. Clicking the button will download the file. Note: downloads may take a few minutes to generate. Refresh the page to check if the file is ready to download.
Registration Reports
The Registration Reports page is your central hub for accessing standard, custom, and premium reports. From here, you can view all participant data, including detailed reports on attendance, discounts, and other in-depth metrics. For more information check out our help article: What are the Registration Reports?
Waitlist
Similar to the Registration Reports, the Waitlist Report is pre-filtered to show only your waitlisted registrations. To access it, hover over Registrations & Payments and click Waitlist. Likewise, the Pending Waitlist Invitations report is also pre-filtered. Click Pending Waitlist Invitations from the Registrations & Payments menu to view the current status of your waitlist invitations. If you’re looking for instructions on using the waitlist check out our help article: How do I invite someone off the waitlist?
Payment Reports
The Payment Summary Report provides a comprehensive overview of all payment information, including downloadable data. To access it, hover over Registrations & Payments and click Payment Reports. It includes details such as transaction amounts, payments received through ActivityHero, any associated fees, and participant information.