Help for Activity Providers
Managing activities, registrations, and refunds.
- How to create student groups
- SMS (Short Messaging Service) Feature
- Downloading Receipts for ActivityHero Fees
- How Do I Charge Additional Fees?
Activity Setup - In-Person & Online
- How Do I Create Activities?
- How do I add different categories to an activity?
- How do I list online classes or camps?
- How do I make a copy of an activity?
- How to run a lottery to enroll students
- Why can't I delete an activity?
- What Are the Activity Categories?
- How to Add Videos to Your ActivityHero Listing?
Prices, Discounts & Payment Plans
- How do I add discounts to my camp or class?
- How Do I Set Up a Payment Plan?
- Can I set up monthly billing for students?
- How do I offer scholarship spots through the ActivityHero Scholarship Program?
- What is all-inclusive pricing?
- How do I add Member Pricing to ActivityHero?
Managing Sessions
- How do I change my camp or class session information?
- Can I copy a session?
- Can I Set Up Custom Availability?
- How Do I Import Data Into ActivityHero?
- How Do I Import Locations?
- How Do I Import Activities?
- How Do I Import Users?
- How Do I Import Promo Codes and Early Discounts?
- How Do I Import Sessions/Schedules?
- How Do I Create a Session for an Activity?
Reviews
Listing On-Demand Activities
Registration Forms & Deadlines
- How Do I Customize My Registration Forms?
- How To Create and Filter by Groups?
- How Do I Use the Digital Signature Feature in ActivityHero?
- How do I create a link for parents to register?
- Registration Deadlines
- How do I allow last-minute registrations for my camp?
- How do I close a camp that is full or can't accept more registrations?
- How can families upload a file or image as part of their registration form?
ActivityHero Services, Business Marketing & Analytics
- How can my activity appear near the top of ActivityHero search results?
- Adding pixel code to track page views and conversions in Google, Facebook and other 3rd party analytics software
- On-Demand Subscription Service
- What are Analytics & How do I know if parents are visiting my ActivityHero page?
- How do you promote my business?
- How do I read the ActivityHero Dashboard?
- Tracking purchasers from ActivityHero using a conversion pixel
Communication Tools
- How do I email parents or participants?
- Can I Customize My Email Headers/Footers?
- How to send or respond to direct messages
- Can I send emails to families using my email address?
- How Can I Send Tax Receipts?
Activity Payments & Refunds
- How Do I Send an Invoice?
- What should I put for refund policies on ActivityHero?
- How can I issue credits?
- Can I manually enter a payment?
- How long can I issue refunds for?
- How do I process a refund?
Managing Activity Registrations
- What Actions can I do on the Registration Report?
- How Do I Take E-Signatures?
- What Reports are there in ActivityHero?
- What are the Registration Reports?
- How do I make class rosters & sign-in sheets?
- How Do I Track Attendance in ActivityHero?
- How do I move participants from one session to another?
- How do I download contact information?
- How do I invite someone off the waitlist?
- How Do I Register a New Student or Register an Existing Student in a Different Camp/Class?
- How Do I Import Registrations?