--- title: Help for Activity Providers | Help Center description: Managing activities, registrations, and refunds. --- [Skip to content](https://help.activityhero.com/help-for-activity-providers#main-content) [![](https://help.activityhero.com/hs-fs/hubfs/ActivityHero%20Logo.png?width=200&height=151&name=ActivityHero%20Logo.png)](https://www.activityhero.com/) Open main navigation Close main navigation - [School District Support](https://support.activityhero.com/?utm_source=activityherohelp&utm_medium=referral&utm_content=button) [School District Support](https://support.activityhero.com/?utm_source=activityherohelp&utm_medium=referral&utm_content=button) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.activityhero.com/) 2. [Help for Activity Providers](https://help.activityhero.com/help-for-activity-providers) # Help for Activity Providers Managing activities, registrations, and refunds. ## Activity Setup - In-Person & Online - [How Do I Bulk Edit Sessions?](https://help.activityhero.com/how-do-i-bulk-edit-sessions) - [How Do I Create Activities?](https://help.activityhero.com/hc/en-us/articles/205206895-how-do-i-create-activities-and-sessions-) - [How do I add different categories to an activity?](https://help.activityhero.com/hc/en-us/articles/204654639-how-do-i-add-different-categories-to-an-activity-) - [How do I list online classes or camps?](https://help.activityhero.com/hc/en-us/articles/360044090012-how-do-i-list-online-classes-or-camps-) - [How do I make a copy of an activity?](https://help.activityhero.com/hc/en-us/articles/4408467365012-how-do-i-make-a-copy-of-an-activity-) - [How to run a lottery to enroll students](https://help.activityhero.com/how-to-run-a-lottery-to-enroll-students) - [Why can't I delete an activity?](https://help.activityhero.com/hc/en-us/articles/4408462017556-why-can-t-i-delete-an-activity-) - [What Are the Activity Categories?](https://help.activityhero.com/what-are-the-activity-categories) - [How to Add Videos to Your ActivityHero Listing?](https://help.activityhero.com/how-to-add-videos-to-your-activityhero-listing) See less ▼ ## Prices, Discounts & Payment Plans - [How Do I Add Discounts to My Camp or Class?](https://help.activityhero.com/hc/en-us/articles/205332665-how-do-i-add-discounts-to-my-camp-or-class-) - [How Do I Set Up a Payment Plan?](https://help.activityhero.com/hc/en-us/articles/360039732952-how-do-i-set-up-a-payment-plan-) - [Can I set up monthly billing for students?](https://help.activityhero.com/hc/en-us/articles/360049084072-can-i-set-up-monthly-billing-for-students-) - [How do I offer scholarship spots through the ActivityHero Scholarship Program?](https://help.activityhero.com/hc/en-us/articles/360029050131-how-do-i-offer-scholarship-spots-through-the-activityhero-scholarship-program-) - [What is all-inclusive pricing?](https://help.activityhero.com/what-is-all-inclusive-pricing) - [How do I add Member Pricing to ActivityHero?](https://help.activityhero.com/how-do-i-add-member-pricing-to-activityhero) See less ▼ ## Managing Sessions - [How do I change my camp or class session information?](https://help.activityhero.com/hc/en-us/articles/115002709943-how-do-i-change-my-camp-or-class-session-information-) - [How can I copy or add dates to a session?](https://help.activityhero.com/hc/en-us/articles/360000528226-can-i-copy-a-session-) - [Can I Set Up Custom Availability?](https://help.activityhero.com/custom-calendar) - [How Do I Charge Additional Fees?](https://help.activityhero.com/how-do-i-charge-additional-fees) - [How Do I Import Data Into ActivityHero?](https://help.activityhero.com/hc/en-us/articles/360061447891-importing-activities-locations-and-sessions) - [How Do I Import Locations?](https://help.activityhero.com/how-do-i-import-locations) - [How Do I Import Activities?](https://help.activityhero.com/how-do-i-import-activities) - [How Do I Import Users?](https://help.activityhero.com/how-do-i-import-users) - [How Do I Import Promo Codes and Early Discounts?](https://help.activityhero.com/how-do-i-import-promo-codes-and-early-discounts) - [How Do I Import Sessions/Schedules?](https://help.activityhero.com/how-do-i-import-sessions/schedules) - [How Do I Create a Session for an Activity?](https://help.activityhero.com/how-do-i-create-a-session-for-an-activity) See less ▼ ## Reviews - [How Do I Get Parents To Write More Reviews for Me?](https://help.activityhero.com/hc/en-us/articles/206437325-how-do-i-get-parents-to-write-more-reviews-for-me-) ## Listing On-Demand Activities - [On-Demand Content FAQs](https://help.activityhero.com/hc/en-us/articles/360051519052-on-demand-content-faqs) - [How do I create On-Demand Activities and Content?](https://help.activityhero.com/hc/en-us/articles/360051309672-how-do-i-create-on-demand-activities-and-content-) ## Registration Forms & Deadlines - [How Do I Customize My Registration Forms?](https://help.activityhero.com/hc/en-us/articles/115005631786-how-do-i-customize-my-registration-forms-) - [How Do I Use the Digital Signature Feature in ActivityHero?](https://help.activityhero.com/how-do-i-use-the-digital-signature-feature-in-activityhero) - [How Do Registration Deadlines Work?](https://help.activityhero.com/hc/en-us/articles/360047205571-registration-deadlines) - [How do I allow last-minute registrations for my camp?](https://help.activityhero.com/hc/en-us/articles/360001038186-how-do-i-allow-last-minute-registrations-for-my-camp-) - [How do I close a camp that is full or can't accept more registrations?](https://help.activityhero.com/hc/en-us/articles/204814029-how-do-i-close-a-camp-that-is-full-or-can-t-accept-more-registrations-) - [How can families upload a file or image as part of their registration form?](https://help.activityhero.com/hc/en-us/articles/5415371143828-how-can-families-upload-a-file-or-image-as-part-of-their-registration-form-) See less ▼ ## ActivityHero Services, Business Marketing & Analytics - [What is the Detailed Analytics Page?](https://help.activityhero.com/what-is-the-detailed-analytics-page) - [How Can My Activity Appear Near the Top of ActivityHero Search Results?](https://help.activityhero.com/205518705-how-do-i-show-higher-on-activityhero-search-results-) - [Adding pixel code to track page views and conversions in Google, Facebook and other 3rd party analytics software](https://help.activityhero.com/hc/en-us/articles/360059659391-adding-pixel-code-to-track-page-views-and-conversions-in-google-facebook-and-other-3rd-party-analytics-software) - [On-Demand Subscription Service](https://help.activityhero.com/hc/en-us/articles/360056950192-on-demand-subscription-service) - [What are Analytics & How do I know if parents are visiting my ActivityHero page?](https://help.activityhero.com/hc/en-us/articles/205333345-what-are-analytics-how-do-i-know-if-parents-are-visiting-my-activityhero-page-) - [How do you promote my business?](https://help.activityhero.com/hc/en-us/articles/360059378311-how-do-you-promote-my-business-) - [How do I read the ActivityHero Dashboard?](https://help.activityhero.com/how-do-i-read-the-activityhero-dashboard) - [Tracking purchasers from ActivityHero using a conversion pixel](https://help.activityhero.com/tracking-purchasers-from-activityhero-using-a-conversion-pixel) See less ▼ ## Communication Tools - [How Do I Email Parents or Participants?](https://help.activityhero.com/hc/en-us/articles/204647539-how-do-i-email-parents-or-participants-) - [SMS (Short Messaging Service) Feature](https://help.activityhero.com/sms-texting) - [Can I Customize My Email Headers/Footers?](https://help.activityhero.com/hc/en-us/articles/360040105692-can-i-customize-my-email-headers-footers-) - [How To Send or Respond to Direct Messages?](https://help.activityhero.com/hc/en-us/articles/4416301873428-how-do-i-manage-direct-messages-) - [Can I send emails to families using my email address?](https://help.activityhero.com/can-i-send-emails-to-families-using-my-email-address) - [How Can I Send Tax Receipts?](https://help.activityhero.com/how-can-i-send-tax-receipts) See less ▼ ## Payments, Refunds & Receipts - [How do I manage payments for my customers?](https://help.activityhero.com/how-do-i-manage-payments-for-my-customers) - [How Do I Send an Invoice?](https://help.activityhero.com/hc/en-us/articles/204646169-how-do-i-send-an-invoice-) - [What is the Bank Account (ACH) option?](https://help.activityhero.com/what-is-the-bank-account-ach-option) - [What should I put for cancelation/refund policies on ActivityHero?](https://help.activityhero.com/hc/en-us/articles/208399163-what-should-i-put-for-refund-policies-on-activityhero-) - [How can I issue credits?](https://help.activityhero.com/hc/en-us/articles/360040426992-how-can-i-issue-credits-) - [Can I manually enter a payment?](https://help.activityhero.com/hc/en-us/articles/360000529863-enter-a-check-or-cash-payment) - [How long can I issue refunds for?](https://help.activityhero.com/hc/en-us/articles/115003145006-how-long-can-i-issue-refunds-for-) - [How Do I Process a Refund?](https://help.activityhero.com/hc/en-us/articles/205332595-how-do-i-process-a-refund-) See less ▼ ## Managing Activity Registrations - [How To Create and Filter by Groups?](https://help.activityhero.com/how-to-create-and-filter-by-groups) - [What Actions Can I Do on the Registration Report?](https://help.activityhero.com/hc/en-us/articles/360000487366-what-actions-can-i-do-on-the-registration-report) - [What Reports are there in ActivityHero?](https://help.activityhero.com/what-reports-are-there-in-activityhero) - [Why Do I Need to Confirm a New Registration?](https://help.activityhero.com/why-do-i-need-to-confirm-a-new-registration) - [How Do I Use the Waitlist Automation Feature?](https://help.activityhero.com/how-do-i-use-the-waitlist-automation-feature) - [What are the Registration Reports?](https://help.activityhero.com/what-are-the-registration-reports) - [How Do I Take E-Signatures?](https://help.activityhero.com/how-do-i-take-e-signatures) - [How do I make class rosters & sign-in sheets?](https://help.activityhero.com/hc/en-us/articles/205333195-how-do-i-make-class-rosters-sign-in-sheets-) - [How Do I Track Attendance in ActivityHero?](https://help.activityhero.com/hc/en-us/articles/4416949938068-how-do-i-use-the-check-in-check-out-feature-) - [How do I move participants from one session to another?](https://help.activityhero.com/hc/en-us/articles/115003180303-how-do-i-move-participants-from-one-session-to-another-) - [How do I download contact information?](https://help.activityhero.com/how-do-i-download-contact-information) - [What is the Waitlist?](https://help.activityhero.com/hc/en-us/articles/115003201086-how-do-i-invite-someone-off-the-waitlist-) - [How Do I Register a New Student or Register an Existing Student in a Different Camp/Class?](https://help.activityhero.com/hc/en-us/articles/204651669-how-do-i-register-for-someone-or-how-do-i-register-an-existing-student-in-a-different-camp-class-) - [How Do I Import Registrations?](https://help.activityhero.com/importing-registrations-into-activityhero) See less ▼ ## Registration Links & Widgets - [What Is the Online Registration Widget?](https://help.activityhero.com/hc/en-us/articles/208399073-what-is-the-online-registration-widget-) - [How do I create a link for parents to register?](https://help.activityhero.com/hc/en-us/articles/208407293-how-do-i-create-a-link-for-parents-to-register-) ## Payments & Adjustments - [How do I download receipts for ActivityHero fees?](https://help.activityhero.com/downloading-receipts-for-activityhero-fees) ## Stripe - [What Is a Dispute/Chargeback and How Do I Challenge It?](https://help.activityhero.com/what-is-a-dispute/chargeback-and-how-do-i-challenge-it) - [WePay to Stripe Transition FAQ](https://help.activityhero.com/wepay-to-stripe-faq) - [Stripe Onboarding](https://help.activityhero.com/stripe-onboarding) - [How to log into your Stripe account](https://help.activityhero.com/how-to-log-into-your-stripe-account) - [How do I know which registrations are part of my payment from Stripe or ActivityHero?](https://help.activityhero.com/how-to-know-which-registrations-are-in-my-stripe-payment) - [Will I receive a Form 1099-K?](https://help.activityhero.com/will-i-receive-a-1099-k-report) See less ▼ - [Getting Started](https://help.activityhero.com/getting-started#main-content) - [Prospective Activity Providers](https://help.activityhero.com/getting-started#prospective-activity-providers) - [Completing your Business Listing](https://help.activityhero.com/getting-started#completing-your-business-listing) - [Help for Families](https://help.activityhero.com/help-for-families#main-content) - [Signing Up for ActivityHero FAQ](https://help.activityhero.com/help-for-families#signing-up-for-activityhero-faq) - [Navigating ActivityHero](https://help.activityhero.com/help-for-families#navigating-activityhero) - [Account Management](https://help.activityhero.com/help-for-families#account-management) - [Activity Registration](https://help.activityhero.com/help-for-families#activity-registration) - [Writing a Review](https://help.activityhero.com/help-for-families#writing-a-review) - [Payments & Invoices](https://help.activityhero.com/help-for-families#payments-invoices) - [Hero Rewards Loyalty Program](https://help.activityhero.com/help-for-families#hero-rewards-loyalty-program) - [Gift Cards](https://help.activityhero.com/help-for-families#gift-cards) - [Referrals & Affiliate](https://help.activityhero.com/help-for-families#referrals-affiliate) - [Help for Activity Providers](https://help.activityhero.com/help-for-activity-providers#main-content) - [Activity Setup - In-Person & Online](https://help.activityhero.com/help-for-activity-providers#activity-setup-in-person-online) - [Prices, Discounts & Payment Plans](https://help.activityhero.com/help-for-activity-providers#prices-discounts-payment-plans) - [Managing Sessions](https://help.activityhero.com/help-for-activity-providers#managing-sessions) - [Reviews](https://help.activityhero.com/help-for-activity-providers#reviews) - [Listing On-Demand Activities](https://help.activityhero.com/help-for-activity-providers#listing-on-demand-activities) - [Registration Forms & Deadlines](https://help.activityhero.com/help-for-activity-providers#registration-forms-deadlines) - [ActivityHero Services, Business Marketing & Analytics](https://help.activityhero.com/help-for-activity-providers#activityhero-services-business-marketing-analytics) - [Communication Tools](https://help.activityhero.com/help-for-activity-providers#communication-tools) - [Payments, Refunds & Receipts](https://help.activityhero.com/help-for-activity-providers#payments-refunds-receipts) - [Managing Activity Registrations](https://help.activityhero.com/help-for-activity-providers#managing-activity-registrations) - [Registration Links & Widgets](https://help.activityhero.com/help-for-activity-providers#registration-links-widgets) - [Payments & Adjustments](https://help.activityhero.com/help-for-activity-providers#payments-adjustments) - [Stripe](https://help.activityhero.com/help-for-activity-providers#stripe) - [API](https://help.activityhero.com/api#main-content) - [API for Registrations](https://help.activityhero.com/api#api-for-registrations) - [API for Activity Schedules](https://help.activityhero.com/api#api-for-activity-schedules) - [Contact Support](https://help.activityhero.com/contact-support) [![Help on ActivityHero](https://help.activityhero.com/hs-fs/hubfs/ah_logo.png?width=24&height=24&name=ah_logo.png "Help on ActivityHero")](https://www.activityhero.com) [Submit a Ticket ↗](https://cgcag.share.hsforms.com/2cz7UyPgsStmXxM9oGoM2Uw) [List your Business ↗](https://activityhero.com/business-wizard) [School District Support↗](https://support.activityhero.com?utm_source=activityherohelp&utm_medium=referral&utm_content=footer)