Add your user data to ActivityHero using import templates. Save time and streamline your setup process by uploading all your users in bulk with just a few simple steps.
For an overview of importing in ActivityHero for an idea about how locations, activities, sessions, and other data are related to each other check out our help article How do I import data into ActivityHero?
1. Download a sample user template by clicking the Download sample users csv button. The downloaded file will contain one line of sample data. Actual ActivityHero user data will not be downloaded.
2. Edit the CSV file and add your updated information.
- User email address - This field is what ActivityHero looks at to see if there should be updates to an existing user or if a new user should be added. If the file contains an email that matches an email in ActivityHero, the user information will be updated and won’t create a new user. If the file contains an email that does not match an email in ActivityHero, the information will be used to create a new user.
3. Upload your CSV file by clicking the Upload a new file button. Be sure to select the Users CSV file type.
4. After uploading your CSV file, click the Validate button to see if your data is ready for import. 
5. If there are errors, you will see Validation Failed. Click View Report to inspect the reason for the failure. Correct any errors, and then repeat step 3.
6. When the file is validated successfully, the green 'Run' button will be available. Select this button to begin importing your information. This can take a few minutes, and changes may not be seen in the marketplace right away.
User Data Fields
Data fields (* required fields)
- email *
- phone
- first_name
- last_name
- zip