Create Your Listing
If you haven’t created a listing yet, follow this link to get started.
Once your listing is set up, you’ll be able to create a payment account for MarketingHero and SuperHero plans. We use Stripe as our payment processor to enable direct deposit payments.
For more details on setting up Stripe, check out our Stripe Onboarding article.
Cancellation Policies & Registration Forms
During the checkout process, we ensure that families review and agree to your cancellation policy and any waivers before completing payment. We also collect all the necessary information needed to register for your activity.
To add your cancellation policy and customize your registration form, go to the Activities & Sessions dropdown menu, then select Manage Forms & Policies.
Here, you can paste your cancellation policy directly. If you have different policies for different types of activities (e.g., camps vs. classes), you can create separate policies (one per registration form). You’ll also be able to add program waivers and customize registration forms to collect all the information your program requires.
For more details, check out our help article: How Do I Customize My Registration Forms?
Create an Activity
An activity can be a camp, class, or event. To get started, go to Activities & Sessions, then select Activity Manager. From there, you'll see the option to add a new activity. As your listing grows, previously created activities will remain visible on this page, and you can continue adding new sessions without needing to create a new activity each time.
You'll be guided through several steps to set up your activity. First, you’ll indicate whether it’s an online or in-person activity. Be sure to choose a clear and descriptive activity name that helps families quickly understand what it is. For example: Summer Basketball Camp or Basketball Defensive Skills Clinic
Keep the name concise, but feel free to include additional keywords and details in the activity description.
For step-by-step guidance, check out our help article: How Do I Create Activities?
Add Photos
Make your activities stand out by adding engaging photos. Images of smiling kids enjoying your programs help attract families. We recommend uploading at least five high-quality photos.
You can upload images directly from your computer or paste an image URL. Landscape (horizontal) photos work best, but you’ll have the option to crop them after uploading.
For step-by-step guidance, check out our help article: How Do I Create Activities?
Add Sessions
As you're completing your activity, click on the Sessions tab, then select Add a New Session.
Follow the prompts to enter details such as age range, dates, times, and pricing. For step-by-step instructions, check out our help article: How Do I Create a Session for an Activity?
Once all required information is filled in, you’ll see the option to publish the session. You can return to make edits at any time.
Important: If you've chosen to be paid via direct deposit but haven’t completed your Stripe setup, you won’t be able to publish your sessions.
Repeat the steps above to add all your activities, photos, and sessions. If your activity has multiple sessions—like different weeks of a Summer Basketball Camp—you don’t need to create a new activity for each week. Simply add additional sessions under the same activity. This helps keep everything organized and saves time.
To streamline the process, you can also copy or import sessions.
Expert Setup
Short on time? Have an expert from ActivityHero set up your listing to get you up and running quickly. Your listing will also be optimized to maximize visibility and registrations. After you complete your payment, we'll ask you for basic information to set up your listing (up to 5 activities or 30 activity sessions). To add Expert Setup, go to your Manage Your Plan page, check the box for Expert Setup, then click Confirm Your Changes in the top right corner.
Review Your Business Overview
Make sure your business overview is up to date. To review it, go to Manage Listing, then select Business Overview.
Here, you can also upload a logo, business photos, or a video to enhance your listing.
Once you’ve completed all the steps in this article, your listing will be reviewed. If everything is complete, it will begin appearing in promotions to ActivityHero families. You can preview how your listing looks to families by clicking the “eye” icon.
For best results, check out these helpful articles: