Communication Tools
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      3. Communication Tools

      How do I manage direct messages?

      Families can now send you direct messages for more communication options. When a direct message is available, you will see a red notification dot on your Dashboard Icon, as well as on the communication tab in your dashboard.

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      Navigating to your Direct messages will show you the following screen, where you can see your messages, as well as respond.

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      If you are not in your ActivityHero Dashboard to see the message in real-time, you will receive an email notification for every message sent by the user:

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      Note: Direct messages may only be initiated by families. If you need to send a registered family a message, you will need to email them directly.