On ActivityHero it is easy to close the registration option for specific schedules. The schedule will still display on ActivityHero, but the option to register it will switch to an opportunity to join the waitlist.
There are 3 different methods to close a registration for a session:
Method #1: Set the remaining spots available as 0
- Sign into your ActivityHero account and go to the Dashboard Home
- Go to the Activities & Sessions > Sessions & Content Manager screen
- Find the session you would like to change
- Click on the pencil icon next to ‘spots available’
- You should now see the edit box and can enter 0 for the number of spots available. Click Save to confirm your change.
Tip: With the spots set to 0, parents will get the option to be added to the wait list, so you don’t miss any opportunities to reach out to them about other camps or open more sessions.
Tip: To mark more than one session as full, click the check box on the left side of all the sessions that you want to edit. Then click the Edit button at the top and edit multiple sessions at once.
Method #2: Unpublish a session
If you would like to remove the session from ActivityHero search (or your widget) you can set it to unpublished status. This is typically done if the session is cancelled entirely.
Tip: You should also set the number of spots to 0 to ensure that no one with a link is able to register.
- Sign into your ActivityHero account and go to the Dashboard Home
- Go to the Activities & Sessions > Sessions & Content Manager screen
- Find the session you would like to change
- Click on the pencil icon next to the Status field.
- Mark as 'Unpublished' and click 'Save' to confirm your changes.
Method #3: Set registration status to 'closed'
- Sign into your ActivityHero account and go to the Dashboard Home
- Go to the Activities & Sessions > Sessions & Content Manager screen
- Find the session you would like to change
- Click on the pencil icon next to 'Registration Open'
When you click the pencil icon, a pop-up will appear:
Here, you can change where it says "Stop Accepting Registrations" either at a specific date and time or at the start/end of the session, in order to close registrations to the public at your discretion.